Delivery
Warm Ivory currently delivers within South Africa.
Delivery is free.
Estimated delivery times are 3 - 7 days.
Delivery times are estimates and may vary depending on your location, courier delays, public holidays or other circumstances outside our control.
Order Processing
Orders are processed after payment has been successfully received.
Once your order has been packed and dispatched, you will receive the available tracking information by email or through the relevant order notification.
Tracking
Where tracking is available, you can use the tracking information supplied with your order to follow its progress.
If you have not received tracking information after your order has been dispatched, please contact us.
Damaged / Incorrect Orders
Please contact us as soon as possible if your order arrives damaged, defective or incorrect.
Include your order number and clear photographs of the product, packaging and any visible damage so that we can assess the issue and assist you.
Returns Policy
Non-returnable Items
For hygiene and safety reasons, beauty, skincare, fragrance, wellness and personal-care...
Exchanges
Where an exchange is possible, please contact us before returning the product.
Availability...
Refunds
Approved refunds will be processed using the appropriate payment method once the returned item...
Need Help?
If you have any questions about delivery, returns or an order you have received, please contact...
Contact
082 467 3876
info@warmivory.co.za